Question: Recall that output/input measures efficiency. How could you change the output indicator “number of food bank meals provided” into an efficiency indicator?

Answer: To make the number of food bank meals provided an efficiency indicator, divide the dollars invested by the number of meals provided. Now, the indicator measures how efficiently we used the dollars. For example, the indicator tells us how much each meal costs. However, it is possible to be TOO efficient and not achieve effectiveness.

Question: What type of indicator might measure if the meals provided sufficient nutrition or were tasty?

Answer: Recall that outcome measures effectiveness. Some examples of effectiveness measures are percent of meals containing xx grams of protein or other nutrient per meal or “percent of customers rating meals as good or very good”. Other indicators could also be acceptable answers.